These instructions assume that the IMAP protocol, rather than POP3, is to be used (POP3 needs different port settings).

To add a new IMAP account:

  1. Open Outlook and click on the File tab.

  1. Click on the Account Settings button and select Account Settings…:

  1. The Account Settings window will be displayed. Click New…

  1. The following window will then be displayed:

    • Enter your e-mail address.
    • Click on Advanced options and tick Let me set up my account manually.
    • Click Connect.
  1. The following window is then displayed:

Click on IMAP.

  1. The IMAP Account Setting window is then displayed:

    • Set the Incoming mail server to:
      • mail.<yourdomain.co.uk> or your allocated server, e.g. krypton.cloudhosting.uk, rubidium.cloudhosting.uk or ceres.uksrv.co.uk.
      • Port 993.
      • Encryption method SSL/TLS.
    • Set the Outgoing mail server to:
      • mail.<yourdomain.co.uk> or your allocated server, e.g. krypton.cloudhosting.uk, rubidium.cloudhosting.uk or ceres.uksrv.co.uk.
      • Port 465.
      • Encryption method SSL/TLS.

Click Next.

  1. On the next screen, enter your password:

  1. Click Connect. Your account will now be configured and added. The following will be displayed:

  1. Click Done to exit the window (untick the checkbox below the Done button unless you want to set up Outlook Mobile on your phone).
  2. The new account will be added to the list of accounts in the Account Settings window: