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Knowledgebase

Support Articles / FAQs

The answers to many queries can be found in the articles below.

Accounts and Billing Support

  • What is the Accounts Portal and how do I access it?

cPanel Hosting Support

  • How do I access cPanel?
  • How do I log in to Webmail on cPanel?

Email Configuration Support

  • How do I change my email setting in Outlook for Office 365?
  • How do I configure Outlook for Office 365 to connect to my IMAP email?
  • Email Basic Settings
  • How do I add or update an SPF record for my domain?
  • What is an SPF record and do I need one?
  • How do I configure Thunderbird to connect to my IMAP email?
  • What are the old mail server settings for Hosting 10, 11 and 14
  • Should I use IMAP or POP3?
  • How do I log in to Webmail on cPanel?
  • How do I configure Outlook 2010 to connect to my IMAP email?

Email Deliverability

  • What is an SPF record and do I need one?

Domain Name Support

  • What is your Nominet IPS tag?
  • How do I access cPanel?
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