About Us

A History

OrchidServe is part of Orchid Information Systems Limited and was established in 1997 as a technical information consultants.

Orchid was building online information systems, electronic manuals, computer based training and websites and it soon became obvious that some form of web hosting facility would be useful. So, in 1998, Orchid purchased The Internet Experience, a small local Internet Service Provider (ISP), and merged this in to Orchid’s growing hardware infrastructure. With this we acquired a number of dial-up, domain name and hosting customers.

Many of Orchid’s website design and development customers are now also OrchidServe customers, benefitting from the Company’s ability to design, develop and then host their website solution. However, OrchidServe, still has a loyal and growing customer base right across the UK who just use the ISP services.

OrchidServe is not like many ISPs, we aim to put solutions together. We are big enough to have the resources to do this, but small enough to care.

Infrastructure

OrchidServe is ‘hands on’. Although we resell some services, such as domain names (we are full members of Nominet) and SSL certificates, we also operate our own DNS, mail and web servers. These servers are hosted in our offices also in data centres to provide redundancy and reliability.