If your domain’s email is hosted on our cPanel servers
Applies to servers krypton.cloudhosting.uk and rubidium.cloudhosting.uk.
Incoming and Outgoing Server: this is usually mail.<yourdomain> or the appropriate server e.g. rubidium.cloudhosting.uk
(you must have an SSL certificate configured if you use your own domain)
Email Username : Your email address
Email Password : is set in your cPanel
In your Email Client, ensure that you have the following settings…
Authentication:
The Server Requires Authentication to Send.
Use the same detail as Incoming (receiving).
Incoming Server Ports and Encryption (IMAP OR POP3):
If using IMAP, Incoming Server IMAP port is 993.
If using POP3, Incoming Server POP3 port is 995.
Encryption is SSL.
Outgoing Server Port and Encryption (SMTP):
Outgoing Server SMTP port is 465.
Encryption is SSL.