cPanel Support
How do I access cPanel?
You can access cPanel through the Control Panels page on this website. Or, if you have a security certificate for your domain, you can access directly at https://<yourdomain>:2083
Email Support
What are the old mail server settings for Hosting 10, 11 and 14
Hosting 90, 98 Email Settings – using secure server address The server has an SSL certificate and reverse DNS set so unless you have these set for you domain, it is better to use these for the best chance of successful mail delivery. Incoming and Outgoing Server : ceres.uksrv.co.uk (or Read more…
Email Support
Should I use IMAP or POP3?
IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application. POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show Read more…
Email Support
Email Basic Settings
The server has an SSL certificate and reverse DNS set so unless you have these set for your domain, it is better to use these for the best chance of successful mail delivery. Incoming and Outgoing Server: ceres.uksrv.co.uk (or your own domain if you have an SSL certificate configured) Email Read more…
Email Support
How do I log in to Webmail on cPanel?
You can log in Webmail on Ceres.uksrv.co.uk. You can also log directly in to Webmail by going to: http://<your_domain_name>:2096 <<your_domain_name>>is your domain name with the .co.uk or .com, for example, at the end. Do not include the www at the front of the domain. You will need your email address and Read more…
Email Support
How do I configure Outlook to connect to my IMAP email?
These instructions relate to Outlook 2010 but should be similar for Outlook 2013 and 2016. The instructions assume that IMAP, rather than POP3, is required (POP3 will have different port settings). To add and new IMAP account: Open Outlook and click on the File tab. Click on the Account Settings Read more…
Advice
Stay safe online
With the recent outbreaks of Ransomware attacks, here are a few points to help you stay safe online: Don’t Open Email Links or attachments that you are Not Sure Of many of these hacking techniques involve the user accidentally installing malicious software on their device or computer by clicking on Read more…